Manoel Moreira

Hi, I'm Manoel Moreira

I am a fullstack developer and process automation specialist with experience in cloud, observability tools, and chatbot implementations.

I have developed innovative solutions integrating tools like Site24x7, ServiceNow, and WhatsApp bots to streamline workflows and improve customer satisfaction.

Latest posts
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Work Experience
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  • Jan2023 - Current
    Fullstack Developer
    • Developed automated integration between Site24x7 and ServiceNow, generating thousands of monthly tickets and streamlining workflows for a team of 50+ collaborators.
    • Built a notification and customer support system using WhatsApp chatbots, impacting 100+ enterprise clients and improving satisfaction and retention rates.
    • Created an AWS resource and service mapping system, enhancing governance for Operations, Service Delivery Management, and Delivery teams.
  • Feb2022 - Dec2022
    Intern - Process Automation
    • Worked on process automation and internal integrations for e-commerce and financial sectors.
    • Participated in the development and launch of the company’s marketplace.
Recent Projects
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Let's Connect

If you want to get in touch with me or collaborate on a project, reach out through social media or send me an email.

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